HireShield operates an online background search services (“Services”) designed to deliver the best possible background search experience to you, our clients. We are committed to protecting the privacy and security of the information we may gather about you, and we appreciate your trust that we will use and share that information carefully and sensibly.
Anti Spam Policy
HireShield is 100% opposed to unsolicited commercial email (“spam”). We do not send emails to anyone without permission and we do not sell or provide email addresses to any unauthorized third party. If you receive any unsolicited emails from spammers, please be assured that HireShield did not provide your email address to such parties.
This does not mean that we can prevent spam from happening on the Internet. Unfortunately, spammers obtain email addresses in a number of devious ways, including when you respond and ask to be taken off a spam email list, and in some cases by just generating emails to millions of random email addresses in the hopes of getting a few “live” ones. Please be assured that at HireShield we hate spam as much as you do.
All that said, if you believe that you have gotten unsolicited email from us, contact us and we will investigate. Please be assured that we strive not to contact anyone without permission, and if you prefer not to receive any further communications from us, just tell us and we’ll try to make sure you never hear from us again.
What Personal Information Does HireShield Collect?
The information we learn from our clients helps us build, maintain and continually improve your online marketing experience at HireShield and our participating partners. Here are the general types of information we gather.
Information You Give Us
We receive and store any information you provide to us when you become an HireShield Client, submit a review or survey, communicate by email, telephone or physical mail with our customer service, or otherwise interact with us. Such information may include your name, address, email address, interests and preferences, and other company data. You can choose not to provide certain information, but then you might not be able to take full advantage of our online marketing methods.
Information Gathered Automatically
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies” and “clear gifs” to obtain certain types of information when your Web browser accesses HireShield and our participating partners’ sites.
Briefly, “cookies” are small files that we transfer to your computer’s hard drive or your Web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as an HireShield member. “Clear gifs” are tiny graphics with a unique identifier, similar in function to cookies, and may be used to track the online movements of Web users or to let us know if you have opened an email that we sent you.
Examples of the information we collect and analyze in this manner include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on our Web site and related Services, including the products and merchants you view or searched for, as well as the URL you come from and go to next (whether this URL is on our site or not); cookie number; and participating merchants you visit. The cookies and clear gifs that we use do not contain and are not tied to personally identifiable information about you.
You are always free to decline our cookies if your browser permits although in that case you may not be able to use certain features on our Web site.
Third Party Advertising
Does HireShield Share The Information It Collects?
Information about HireShield clients and other users is an important part of our business, and we take steps to maintain the privacy and security of such information against unauthorized access. We generally use such information for such purposes as customizing future shopping and savings opportunities for you, improving our Services, and communicating with you if you have authorized such communication. In an effort to serve you better and improve your online marketing experiences, we may also share such information in a responsible manner as described below.
Google Analytics These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site, 3rd-party audience data (such as age, gender, and interests, and the pages they visited. We use the information to compile reports of our users’ browsing patterns so that we can improve the Site. You can opt-out of Google Analytics tracking by visiting their ad settings page:https://www.google.com/settings/ads. Bing (Microsoft) This cookie is used to collect information about how visitors use our site. The cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information to compile statistic reports of our users’ browsing patterns so that we can improve the Site. DoubleClick This cookie is used to collect information about how visitors use our site. The cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information to compile reports of our users’ browsing patterns so that we can improve the Site. The DoubleClick cookie is used to enable features, such as re-marketing for products like AdWords on the Google Display Network. For more information about this cookie, visit the Google Advertising Privacy FAQ. To manage your settings for this cookie and opt-out of this feature, visit your Google Ads Settings.
Sales and Personalization Cookies
Information We Collect
The types of information we collect about you depends on your use of our products, services and the ways that you interact with us. This may include information about:
1. How you use or visit websites, accounts with Hireshield or applications.
2. How you use services and products and interact with those services or products.
3. Contact, billing and other information you provide.
4. Improve and develop our products and services.
5. Personalize our products and services and make recommendations.
6. Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
7. We also obtain information from third party sources. We protect information obtained from third parties according to the privacy practices as described in this Privacy Statement. These third party sources vary over time and may include:
8. Data brokers from which we purchase demographic data to supplement the information we have collected about you.
9. Communication services, including email providers and social networks, when you give permission to access your information on such third party services or networks.
10. Partners with which we offer co-branded products or services, or engage in joint marketing activities.
11. Publicly available sources, such as open government databases.
12. The personal information we collect can include the following:
13. Contact details such as your name, email address, home address, contact telephone numbers.
14. Employment information such as your job title and other business or company information.
15. Credentials such as your passwords, password hints, and similar security information used for authentication and MyAccount access.
16. Demographic information such as your age, gender, country, interests, and preferences;
17. Web form information you provide in our web forms (forms that you choose to complete will indicate whether the information requested is mandatory or voluntary);
18. Payment information to process payments, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument.
19. Account history information related to the products or services you purchase, and the activities associated with your account.
20. Cookie and tracking information such as IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL), other unique identifiers and other technical data that may uniquely identify your device, system or browser.
21. Browse history information about the websites the websites you visit.
22. Error reports and performance information of the products and any problems you experience, including error reports.
23. Troubleshooting and help information when you contact Hireshield for technical support or customer support services, phone conversations or chat sessions with our representatives may be monitored and recorded.
24. Content consumption information about media content (e.g. T.V., apps and games) you access through our products.
25. Feedback and ratings information you provide to us such as customer survey feedback and product reviews you write.
26. Configuration Data including how you use the Services (including those applications, clouds, and other sites you connect to with the Services);
27. Feature Use including how you interact with Services.
28. How We Use and Share Your Information
We use and share your information to:
1. Deliver and maintain our products and services and related infrastructure.
2. Establish and maintain your account.
3. Measure credit and payment risk.
4. Provide account related services and information.
5. Help you with customer service and technical support issues or questions.
6. Conduct statistical analysis.
7. Help us improve or personalize our products and services.
8. Better predict content and marketing offers that may interest you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
9. Authenticate you.
10. Detect and prevent fraud.
11. Manage and protect our networks, services and customers.
12. Meet our legal obligations and doing research.
Your Consumer Privacy Rights
You may have the following consumer privacy rights under applicable state laws, including California privacy laws:
Right to Know: you may have the right to request information about the personal information we have collected about you and for what purpose.
Right to Access: you may have the right to request information about how we process your personal information and to obtain a copy of that personal information.
Right to Portability: you may have the right to receive your personal information, in a structured, commonly used and machine-readable format and to have that information transmitted to another organization in certain circumstances.
Right to Deletion: you may have the right to request the deletion of your personal information that we have collected from you.
Right to be free from discrimination: Hireshield will not discriminate against you for exercising your consumer privacy rights.
Submitting a Request
If you have any questions about the type of personal information we hold about you or if you wish to request deletion of personal information we may hold about you, or exercise any other consumer privacy right as set out above, contact us by:
Sending a written request to email@example.com, or
Writing to us at the postal address provided at the bottom of this Privacy Statement or in its Overview.
Please be aware that your request does not guarantee complete access or comprehensive removal as the law may not permit or require removal in certain circumstances.
Your Marketing Choices
You may choose to receive or not receive marketing communications from Hireshield by indicating your preferences. Opportunities to select your preferences include the following:
You can click “unsubscribe” in any marketing email communications we send you, or
You can send us an email at support firstname.lastname@example.org;
If you wish to change or update your Personal Information, please contact us at email@example.com.
Please allow up to 10 business days for your email preferences and any updates of your Personal Information to take effect. We will then retain your information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. If you opt out of receiving marketing communications, we may still communicate with you in connection with transactions you request and/or servicing your account.
Any marketing by Hireshield, or any third parties on behalf of Hireshield, will be conducted in accordance with applicable laws and include (where applicable) methods to allow you to express your preferences (including being removed from our advertising and marketing lists as set out above).
How We Secure Your Information
We use appropriate technical, organizational and physical data security safeguards to help protect against unauthorized access to, use or disclosure of information we collect, use or store. The ways we do this include:
Using encryption when collecting or transferring sensitive information, such as credit card details.
Design our data security safeguards to ensure the ongoing security, integrity, availability and resilience of processing systems and services.
Limiting physical access to our premises.
Limiting access to the information we collect about you.
Ensuring that our Business Partners have appropriate technical and organizational security measures to keep your personal information protected.
As required by law, destroying or de-identifying personal information.
We encourage you to keep any passwords you use confidential and to be careful to avoid “phishing” scams where someone may send you an email that appears to be from Hireshield asking for your personal information. Hireshield will not request your ID or password through email.
Collection and Use of Children’s Information
We understand the importance of taking extra precautions to protect the privacy and safety of children using our products, services and our websites. Children under the age of 13 or equivalent minimum age in the relevant jurisdiction, must not share their personal information unless their parent or guardian provided verifiable consent. If at any time a parent or guardian needs to access or delete data associated with their child’s or guardian’s account, they may contact us through one of the options provided in this Privacy Statement.
A Special Note About Children
HireShield is not designed or intended for use by children under 18. If you are under 18, you should use HireShield only with the involvement of a parent or guardian. Children under 18 may not submit any personally identifiable information to us, and if we discover that we have inadvertently gathered any such information from a child under 18, we will take appropriate steps to delete it.
Links to Third-Party Websites and Services
We may sometimes provide links to other websites, which if you click on them may collect personal information about you and direct you to those websites. The information practices of those third-party websites linked to our website are covered by the third party’s own privacy statements and we encourage you to read those.
If you would like to exercise Your Consumer Privacy Rights as described in this Privacy Statement, have a privacy question, concern or complaint, please contact us at firstname.lastname@example.org or write to us at:
Aggregated Research Data
The information collected from online surveys and reviews is used to develop ratings of, and research for, participating partners, as well as company reviews and ratings. Our research team produces research reports and other information and data about online marketing for participating partners and other customers, as well as media and other interested parties. Such information and data is based upon aggregated, anonymous information about millions of online shoppers and does not include personally identifiable information about individuals.
From time to time, we employ other companies and individuals to perform various functions on our behalf. Examples include sending postal mail and e-mail, analyzing client data, and providing other data and services. In such instances, they may have access to personal information needed to perform their functions, but will be prohibited from using it for other purposes. We may at various times also use a web measurement service, which may employ “cookies” and/or software code embedded in our web pages in order to evaluate key web site metrics. Any such web measurement service does not collect any personally identifiable information about our visitors unless they voluntarily provide it, and is prohibited from using any such information except to assist us in evaluating user behavior relating to our Web site.
Sometimes we may send email newsletters or special offers to selected groups of HireShield clients who have chosen to receive email on behalf of participating partners’ businesses. When we do this, we do not give that merchant or business your name or e-mail address.
If you no longer wish to receive these newsletters or special offers, you can opt-out by clicking the newsletter link located on the web site.
As we continue to develop our business, we may share information with affiliates and participate in corporate transactions such as mergers and acquisitions, and it is possible that another company may acquire HireShield or its business assets in the future. In such cases, user information may be shared with the acquirer and/or other reputable parties involved in those transactions. Users will be notified via email or a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information in such a transaction. We provide you with 30 days notice to allow you the opportunity to notify HireShield if you do not wish such information to be shared by notifying us by contacting us.
Protection of HireShield and Others
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our User Agreement and other agreements; assist in fraud protection or investigation; or protect the rights, property, or security of HireShield, our users, or others.
With Your Consent
Other than as described above, with your consent at the time you submit information to us, we may also share your information with participating partners from time to time or their agents or other specified parties. Once we share information with your consent with a merchant or other party, the use and protection of that information by the merchant or other party will be subject to the privacy policies of that party. You may opt-out of such sharing of your information by declining to provide it or by sending a subsequent opt-out request to us by clicking the newsletter link on the web site; however, opting-out may limit our ability to provide you with a specific service.
PARTICIPATING MERCHANT POLICIES
Online partners and others who participate in our Web site and other Services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we cannot be responsible for their actions. We recommend that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
HOW SECURE IS INFORMATION ABOUT ME?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also use a secure server hosting location, firewall protection, controlled access and encryption technology to protect your data. While no system is completely foolproof, we take the security of your personal information very seriously, and our security measures are designed to protect that information in a responsible manner.
WHAT INFORMATION CAN I ACCESS?
If you register as a HireShield client, HireShield gives you access to your registration information for the purpose of viewing and updating that information. You are also entitled to request a copy of any other personal information we hold about you. We may charge a fee for complying with this request. If you become aware that the personal information we hold about you is inaccurate, you may request that we amend it.
WHAT CHOICES DO I HAVE?
As discussed above, you can always choose not to provide information, although that might prevent us from maximizing our Services for you or prevent you from taking advantage of certain useful HireShield marketing initiatives. If you have registered as a client, you can add or update your client information (for instance, if your name, email address or zip code changes), or delete your membership account entirely, at any time by visiting the Your Account area.We will retain in our files information you have requested to delete in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Furthermore, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems.
If you have any questions or concerns about privacy at HireShield, please contact us and we will try to answer your questions or otherwise resolve the matter to your satisfaction.
©2023 HireShield, Inc.